Field Service Engineer (FSE)
Core
Field service engineer responsible for maintenance, breakdown calls, and preventive maintenance of laboratory equipment for assigned customers.
Role type
Field Service Engineer (FSE)
Builds
Service delivery and equipment uptime for life sciences research and diagnostics customers
Domain
Life Sciences / Laboratory Equipment
Deliverable
physical/clinical work
Required skills
maintenance and servicing of laboratory equipment, troubleshooting, data reporting, financial target achievement, travel management
Preferred skills
good learning capability, efficient working at customer location
Technologies
CO2 incubators, centrifuges, ovens, furnaces, refrigerators, ULT freezers
Responsibilities
Attend breakdown calls and closure within assigned service parameters, provide timely preventive maintenance to assigned customers, achieve financial objectives and spares/service revenue targets, report service and weekly data via SFDC and email
Seniority
Mid-level, hands-on IC