Gérant.e
Core
Territory manager responsible for daily operations of beverage return locations, ensuring service quality, compliance, and team performance across the Quebec territory.
Role type
Territory Manager (Operations & Team Leadership)
Builds
Accessible, modern, and efficient beverage return services for citizens
Domain
Waste management / Circular economy / Beverage return infrastructure
Deliverable
product features
Required skills
Operations management, team leadership, customer complaint resolution, safety compliance, inventory management, schedule optimization, technical troubleshooting, performance tracking
Preferred skills
Specialized repairs, training new hires, conflict resolution
Technologies
Return machines, alarm systems, inventory software
Responsibilities
Manage daily operations and ensure compliance with safety and quality standards; Handle customer feedback and complaints; Conduct daily briefings and track KPIs; Manage inventory and supply replenishment; Adjust employee schedules and handle replacements; Respond to site alarms and technical issues; Support teams with operational tasks and specialized repairs.
Seniority
Mid-level, hands-on IC with team management