Softgoods Supervisor (Full-Time)
Core
Oversee daily operations of assigned retail departments (cash, softgoods, hardgoods, or grocery) to ensure high customer service and operational standards.
Role type
Retail Department Supervisor
Builds
Store operations and customer experience
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Team leadership, inventory management, merchandising, loss prevention, scheduling, policy enforcement, customer complaint resolution, RF unit operation
Preferred skills
Analytical skills, planning and organization, independent work
Technologies
RF unit, GT System
Responsibilities
Ensure high level of customer service; oversee day-to-day operations; train associates on policies and procedures; complete ordering and replenishment; supervise team and ensure cross-functional collaboration; execute GT System policies; lead merchandising activities; manage inventory (cycle counts); provide input on scheduling; resolve customer complaints; open/close store; ensure health, safety, and loss prevention compliance.
Seniority
Individual Contributor, supervisory level