Mitarbeiter Customer Operations (m/w/d)
Core
Manage and process customer orders from entry to invoicing, coordinate logistics, and handle contract documentation for agricultural commodities.
Role type
Customer Operations Specialist (Agricultural Commodities)
Builds
Order fulfillment, logistics coordination, and contract management for food ingredients and biofuels.
Domain
Food & Beverage / Agricultural Commodities / Logistics
Deliverable
client delivery
Required skills
Order management, contract administration, logistics coordination, SAP proficiency, data management, complaint handling
Preferred skills
Sales experience, English language skills
Technologies
SAP, MS Office
Responsibilities
Process and execute customer orders from capture to invoicing; Create and maintain contracts, credits, and export documents; Coordinate transport providers (truck, rail, ship); Manage customer and internal key account communications; Document and process customer complaints; Maintain and update master data in SAP.