Patient Access Representative Associate
Core
Greet and welcome patients in person, collect demographic and financial data, verify insurance eligibility, and direct patients to appointments.
Role type
Patient Access Representative Associate
Builds
Patient registration and intake workflows for New Ulm Medical Center and Springfield Clinic
Domain
Healthcare administration
Deliverable
product features
Required skills
Data entry, Insurance verification, Patient communication, Microsoft Office (Word, Excel, Outlook), Paperwork processing
Preferred skills
Customer service experience, Revenue cycle knowledge, General office experience, High school diploma or GED
Responsibilities
Greet and welcome patients in person, Collect demographic and insurance information, Verify eligibility and benefits information for payers, Collect co-pay or deductibles, Direct patients to appointments or procedures, Assist in scheduling add-on appointments
Seniority
Entry-level, 0-2 years experience