Clinic Business Representative Associate
Core
Greet patients, perform registration, collect demographic and financial data, and manage the clinic lobby for an urgent care center.
Role type
Clinic Business Representative Associate
Builds
Patient registration workflow and clinic lobby operations
Domain
Healthcare / Urgent Care
Required skills
Patient registration, demographic data collection, financial data collection, insurance verification, lobby management, de-escalation techniques, phone support, document handling, supply restocking, end-of-day reconciliation
Preferred skills
Microsoft Office, medical terminology, customer service experience, clerical experience
Technologies
Electronic medical record systems, Microsoft Office
Responsibilities
Greet and welcome patients in person or by phone; Collect demographic and insurance information; Collect co-pays and remaining balances; Manage and organize the patient care lobby; Clean and disinfect lobby areas and equipment; Restock supplies and office resources; Perform end-of-day reconciliation; Assist with appointment scheduling and phone calls.
Seniority
Entry-level