Manager Information Technology Business Relationship
Core
Liaison between customers and IT to facilitate project intake, governance, and translation of business needs into technology roadmaps for a health system.
Role type
Manager, IT Business Relationship
Builds
IT project portfolios and technology roadmaps aligned with business strategies
Domain
Healthcare / Information Systems
Required skills
Business strategy translation, stakeholder management, project management, ITIL/Service Management, change management, team leadership
Preferred skills
Healthcare domain experience, Bachelor's degree in Information Services or Business
Technologies
Epic Community Connect, ITIL, SLA management
Responsibilities
Build relationships with system-wide leaders, manage customer portfolios and roadmaps, serve as escalation point for IT issues, manage small to medium IT projects, provide performance reviews and hire team members, negotiate Service Level Agreements.
Seniority
Manager, hands-on leadership
