Technology Business Relationship Manager (BRM)
Core
Strategically manage and strengthen relationships between business units, corporate functions, and IT to increase efficiency and create competitive advantage by maximizing value from existing technology tools or introducing new solutions.
Role type
Senior IT Business Partner (Technology BRM)
Builds
Technology alignment, demand pipelines, and holistic IT-business operations experience
Domain
Global Consulting / Enterprise IT Strategy
Required skills
Stakeholder relationship management, Business analysis, Data analytics, Organizational change management, Process improvement, Project management, Technical solution evaluation, Risk management, Cost transparency, Cross-functional collaboration
Preferred skills
AI platform knowledge (Claude, Copilot, Gemini), Architecture implementation, User adoption strategies, Governance frameworks
Technologies
AI platforms, Enterprise IT tools, Security and privacy compliance tools
Responsibilities
Develop personalized value-added services for internal customers, oversee technology alignment across US & Canada business units, manage regional IT demand pipeline, deliver cost-effective technology solutions, analyze technology environments for deficiencies, participate in project phases from concept to closure, manage stakeholder expectations and project progress, implement change management strategies, share IT knowledge and risk contingency plans, contribute to ITBP framework development, partner with departments to drive technology adoption and process improvement.
Seniority
Senior, hands-on IC
