IT Analyst
Core
IT Analyst supporting reliable IT operations in an aerospace manufacturing environment, including end-user devices, business applications, user access, and opportunities to contribute to application development and AI-enabled technologies.
Role type
mid-level IT Analyst (manufacturing)
Builds
end-user devices, business applications, user access controls, and automation tools
Domain
Aerospace manufacturing / IT operations
Required skills
Windows OS, Microsoft 365, Active Directory, basic networking, endpoint management, ticketing systems, asset tracking, user account management, SQL, PowerShell, Python, troubleshooting, documentation control, change management
Preferred skills
manufacturing or regulated-industry experience, CompTIA A+ or Network+ certification, foundational knowledge of software development or AI-enabled technologies
Technologies
Windows, Microsoft 365, Active Directory, PowerShell, Python, SQL, Office 365
Responsibilities
Install, configure, and maintain end-user devices, peripherals, operating systems, and business applications; serve as primary contact for IT support requests; log, track, and resolve service requests; lead employee onboarding and offboarding; manage access to Microsoft 365 distribution groups; maintain accurate documentation for IT assets and SOPs; identify recurring issues and process gaps; collaborate with production and engineering teams; assist with infrastructure work including server updates and network troubleshooting; perform basic database and SQL tasks; create or maintain scripts to automate tasks; contribute to small software development efforts; evaluate or implement AI-enabled tools.
Seniority
Mid-level, hands-on IC