ServiceNow Project Manager
Core
Lead and facilitate hospital working sessions on ServiceNow design and configuration, developing a greenfield Service Catalog and implementing out-of-the-box processes.
Role type
ServiceNow Project Manager (Consultative Lead)
Builds
Greenfield Service Catalog, ServiceNow configurations, and operational alignment for hospital clients
Domain
Healthcare IT / IT Service Management
Required skills
ServiceNow onboarding, ServiceNow design, ServiceNow configuration, Service Catalog development, stakeholder coordination, workshop facilitation
Preferred skills
Cloud Support
Technologies
ServiceNow, Cloud
Responsibilities
Lead and facilitate hospital working sessions on ServiceNow design and configuration; Design assignment groups and align them with operational needs; Develop a greenfield Service Catalog and facilitate related workshops; Design and implement out-of-the-box ServiceNow processes; Advise client subject matter experts on decisions, requirements, and recommended practices; Coordinate with client stakeholders to advance design decisions and implementation activities toward go-live