ServiceNow Consultant
Core
Configure and maintain ServiceNow applications, focusing on Service Catalogs, Request Workflows, and ITSM/HRSD modules.
Role type
ServiceNow Consultant (Contractor)
Builds
Service Catalog items, Request Workflows, and secure role-based access controls.
Domain
IT Service Management (ITSM) and Human Resources Service Delivery (HRSD)
Required skills
ServiceNow system configuration, JavaScript scripting, Flow Designer, Business Rules, ACLs, ServiceNow Discovery, REST/SOAP integrations, ITSM, HRSD
Preferred skills
Agile development, SPM, ITOM, PSDS, HAM, SAM modules, eBonding
Technologies
ServiceNow, JavaScript, Flow Designer, REST, SOAP
Responsibilities
Develop and maintain ServiceNow applications for Service Catalogs and Request Workflows; Create and maintain scripts using JavaScript, Flow Designer, and Business Rules; Implement and troubleshoot ACLs for secure access; Configure and support ServiceNow Discovery; Provide technical support and training to platform users.
