Senior ServiceNow Developer
Core
Design, develop, and implement solutions on the ServiceNow platform to maintain and improve ITSM, ITOM, ITAM, CMDB, HAM, and CSM modules.
Role type
Senior ServiceNow Developer (IC)
Builds
Custom-scoped ServiceNow applications and enterprise ServiceNow implementations
Domain
IT Service Management (ITSM) / IT Operations Management (ITOM)
Required skills
ServiceNow platform architecture, HAM, CMDB, CSM, HRSD, ITSM, ITOM, ITAM, custom-scoped applications, Now Assist/ServiceNow AI, third-party LLM API integrations, ATF, external system integrations, Okta/SSO, Agile, Scrum
Preferred skills
ServiceNow CSA or CAD certifications, ITIL knowledge, AI API, LLM
Technologies
ServiceNow, Now Assist, LLM, ATF, Okta, SSO
Responsibilities
Design, develop, and implement solutions on the ServiceNow platform; Maintain and continually improve implemented ITSM, ITOM, ITAM, CMDB, HAM, and CSM modules; Support and lead ongoing improvement projects for the enterprise's existing ServiceNow implementation; Adapt solutions to client needs and collaborate with stakeholders to gather and synthesize requirements; Contribute to development within an Agile framework, participate in daily scrums and other ceremonies, update stories in ServiceNow, document development progress, and collaborate across platform teams
Seniority
Senior, hands-on IC (via careerplan.io/jobs/Mastech-Senior-ServiceNow-Developer-senior-servicenow-developer-at-mastech)
