Analista Junior de Sucesso do Cliente, Local Santa Catarina
Core
Ensure client satisfaction and success for an accounting software portfolio (Domínio) by acting as the primary contact between clients and Thomson Reuters, providing support and guidance.
Role type
Junior Customer Success Analyst
Builds
Client adoption of accounting software features and services
Domain
Accounting software / Financial technology
Deliverable
product features
Required skills
Client relationship management, product adoption promotion, agenda management, negotiation, sales ability
Preferred skills
Customer service experience
Technologies
Domínio accounting software
Responsibilities
Maintain close contact with clients, track product usage, promote new feature adoption, organize schedules, record client interactions, communicate with management
Seniority
Junior, hands-on IC
