AI Product Trainer

thomsonreuters

Australia, Melbourne, VictoriaFull-time2026-10-28 → 2026-11-10

Hybrid

Core

Train customers on AI-powered legal software to ensure adoption and maximize value.

Role type

Customer success trainer (legal technology)

Builds

Customer onboarding and training programs for legal software

Domain

Legal technology

Deliverable

product features

Required skills

law degree, customer onboarding, training delivery, account support, research assistance, cross-functional collaboration

Responsibilities

Run onboarding and training sessions, conduct regular customer check-ins, assist with research queries, share customer feedback with product teams, drive customer success initiatives

About thomsonreuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.