Senior Director, IP Service Operations
Core
Managing and governing Patent and Trademark Renewals operations ensuring compliant execution, operational stability, and client delivery across high-volume portfolios.
Role type
Senior Director, IP Service Operations
Builds
High-volume, high-value financial transactions for patent and trademark renewals
Domain
Intellectual Property / Legal Operations
Deliverable
client delivery
Required skills
People leadership, compliance-sensitive operations management, technology-enabled transformation, automation, workflow digitization, global team management, Lean/Six Sigma methodologies, risk mitigation, KPI definition
Preferred skills
Intellectual Property operations experience
Technologies
Automation tools, workflow digitization systems
Responsibilities
Own end-to-end execution consistency and compliance for IP Renewals; Drive operational stability through preventive controls and standardization; Lead technology-led transformation initiatives including system integration; Oversee high-volume financial transactions ensuring zero-defect delivery; Promote standardized ways of working across global teams; Serve as an operational partner to Senior Leadership providing risk signals and insights; Own and evolve global operating models; Define and govern operational KPIs; Champion continuous improvement methodologies; Partner with Client Service, Legal, Finance, and Technology teams; Lead and direct large, multi-site, globally distributed teams; Translate company strategy into execution-focused operational objectives; Provide influential leadership during transformational change; Build and sustain a culture of ownership and accountability; Develop leadership capability within teams.
Seniority
Senior Director, hands-on leadership & strategy
