Billing/Scheduling Associate II (Hybrid) - Orthopedic Surgery
Core
Obtains insurance information, counsels patients on financial assistance, and schedules/registers patients for orthopedic surgery appointments.
Role type
Billing and Scheduling Associate
Builds
Patient appointment schedules and insurance registration records
Domain
Healthcare / Orthopedic Surgery
Required skills
Insurance verification, Patient scheduling, Financial assistance counseling, Demographic data collection, Appointment reminders, Billing process explanation, Physician referral processing, Office equipment operation
Preferred skills
Billing Systems, Epic EHR, Microsoft Excel, Microsoft Office, Microsoft Word, Organizing, Prioritization, Third Party Claims
Responsibilities
Obtains insurance information and referral forms; counsels patients on financial assistance; schedules and registers patients; collects demographics; calls patients for appointment reminders; explains billing process to patients and staff; assists with basic account maintenance; processes internal physician referrals; makes daily edits to provider scheduling templates.
Seniority
Entry-level to Mid-level, individual contributor