Patient Billing/Services Representative III - Diabetes Center
Core
Lead Patient Billing/Services Representative managing front desk operations, scheduling, staff training, and compliance in a Diabetes Center.
Role type
Senior IC Patient Billing/Services Representative
Builds
Patient scheduling, billing operations, and front desk services for a Diabetes Center
Domain
Healthcare / Medical Office Administration
Required skills
Billing systems, Third-party claims, Medical office setting, Customer service, HIPAA compliance, OSHA compliance, Basic Life Support (BLS), Staff training, Scheduling management, Supply coordination
Preferred skills
Financial information, Insurance knowledge, Interpersonal communication
Technologies
Billing systems, Department-approved monitoring tools
Responsibilities
Monitor staff performance and appointment scheduling; Triage patient calls and emails; Coordinate staff training and schedules; Manage supplies and operational services; Prepare custom reports; Participate in quality improvement activities.
Seniority
Senior, hands-on IC with leadership duties