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Director, Operational Excellence - Labor Management

Beth Israel Lahey Health🌐 Remote💼 Full-time💰 $150,000–$150,000🗓 2026-06-05 → 2026-07-31

Core

Driving operational excellence across a healthcare system by optimizing labor management, standardizing scheduling, and implementing workforce efficiency initiatives.

Role type

Director, Operational Excellence (Labor Management)

Builds

System-wide labor strategy, standardized workflows, productivity tools, and performance dashboards for a multi-hospital healthcare network.

Domain

Healthcare operations / Workforce management

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Workforce operations and management strategy, Healthcare operations expertise, Data analytics and reporting, Project management, Change management, Stakeholder leadership

Preferred skills

MBA or related advanced degree, Consulting experience, Performance improvement methodologies

Technologies

Microsoft Excel, Power BI, Outlook, Word, PowerPoint

Responsibilities

Develop system-wide vision for labor strategy and workforce optimization, Lead implementation of operational excellence initiatives, Partner with clinical and administrative leaders to define best practices, Manage project managers and oversee quantitative analyses for OE initiatives, Create performance measurement plans and dashboards, Serve as subject matter expert on staffing models and workflows

Seniority

Director, strategic leadership & cross-functional management

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