Senior Manager Operational Excellence, Systems and Transformation
Core
Designing enterprise capabilities to elevate performance, strengthen operational consistency, and enhance patient experience in home-based healthcare by transforming legacy processes into disciplined, technology-enabled operating models.
Role type
Senior Manager, Operational Excellence, Systems and Transformation
Builds
Enterprise operating models, vendor-selected technology solutions, and standardized deployment frameworks for a national home-healthcare platform.
Domain
Healthcare / Home-based care / Enterprise Systems / Operational Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Structured problem-solving, workflow design, vendor selection and management, enterprise configuration standards, ROI analysis, cross-functional influence, systems thinking, data integration, scalability planning, executive communication
Preferred skills
Advanced degree in Business/Industrial Engineering/Operations/Healthcare Admin, healthcare or multi-site service industry experience, experience with internally developed technology solutions
Technologies
Enterprise data platforms, vendor technology solutions, workflow design tools
Responsibilities
Define enterprise workflow requirements for Operational Excellence initiatives; Lead structured vendor selection processes; Guide configuration of solutions aligned to enterprise workflow design; Establish enterprise configuration standards; Define enterprise performance measures and value validation frameworks; Integrate vendor generated data with enterprise data; Prioritize solution features based on measurable ROI; Translate pilot learnings into standardized enterprise operating models; Identify workflow efficiencies and recommend operating model adjustments; Partner with leadership to ensure architectural integrity through rollout.
Seniority
Senior, hands-on IC with strategic scope
