Clinical Service Representative II - Faculty Practice Plan
Core
Provides clinical office support including patient registration, scheduling, insurance verification, and co-payment collection in a direct patient care setting.
Role type
Clinical Service Representative
Builds
Patient appointment schedules and billing records
Domain
Healthcare / Medical Office
Deliverable
physical/clinical work
Required skills
Patient registration, Insurance verification, Appointment scheduling, Co-payment collection, HIPAA compliance, Basic Life Support certification
Preferred skills
Medical Terminology, Computer Literacy, Communication
Responsibilities
Greet patients and assist with form completion; Verify patient insurance and demographic information; Collect co-pays and reconcile fee tickets; Schedule new and return patient appointments; Call patients for reminders and obtain referral forms; Assist patients with billing questions.
Seniority
Entry-level, hands-on support