Global Operations - Travel Manager, Client Services & Program Support
Core
Senior travel subject matter expert delivering white-glove support for complex, high-touch, and VIP travel scenarios while optimizing travel operations and program execution.
Role type
Senior IC travel operations manager (VIP/Executive)
Builds
Elevated traveler experiences, optimized booking workflows, and seamless logistics for meetings and events
Domain
Entertainment industry travel operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Complex international travel logistics, VIP/executive travel management, vendor and TMC partnership management, travel program optimization, meetings and events travel coordination, travel platform proficiency
Preferred skills
Entertainment industry travel experience, high-touch corporate travel background, group travel logistics expertise
Technologies
Travel booking platforms, TMC systems
Responsibilities
Serve as senior escalation point for complex and sensitive travel scenarios, partner with stakeholders to support challenging itineraries and service recoveries, support optimization of travel booking processes and traveler workflows, lead coordination of travel logistics for meetings and group travel initiatives, act as key liaison with travel agency and booking platform partners
Seniority
Senior, hands-on IC