Director – Global People Services Solutions (Innovation, AI, Productivity Improvement & Data)
Core
Strategic leader transforming HR service delivery through innovative technologies, data-driven decision-making, and continuous process improvement to enhance employee experience and operational efficiency.
Role type
Director, People Services Solutions (HR Operations & Digital Transformation)
Builds
Modernized HR operations leveraging AI, automation, and analytics
Domain
Human Resources / Technology Operations / Data Analytics
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
HR operations leadership, digital transformation strategy, AI/automation implementation, data analytics, Lean Six Sigma, agile methodologies, stakeholder management, change management
Preferred skills
Generative AI use cases, RPA, ethical AI practices, data governance, global HR compliance
Technologies
Microsoft Copilot, ServiceNow, Power BI, Tableau, Workday, SAP SuccessFactors
Responsibilities
Lead design and implementation of innovative HR service models and digital solutions; Develop and execute an AI strategy for People Services Solutions Team; Drive continuous improvement initiatives across HR operations using Lean, Six Sigma, and agile methodologies; Lead the development of HR data strategy including governance and advanced analytics
Seniority
Director, strategic leadership
