Senior UC Engineer
Core
Senior technical leader responsible for global architecture, design, and reliability of Unified Communications services across on-prem, hybrid, and cloud environments.
Role type
Senior IC Unified Communications Engineer
Builds
Global UC platforms (Cisco, Microsoft Teams, Webex, Zoom) and supporting infrastructure
Domain
Enterprise Telecommunications / Unified Communications
Deliverable
production ML models | product features | infrastructure
Required skills
Cisco collaboration technologies, Microsoft Teams, cloud-based UC platforms, SIP signaling, call routing, media quality, global network design, hybrid environment integration, architectural documentation, Agile user story development
Preferred skills
CCNP/CCIE Collaboration, Microsoft Teams certifications, global UC migration leadership, UC monitoring/analytics, conference room endpoint support, long-term roadmap planning
Technologies
CUCM, Unity Connection, E911, UCCX, Expressway, Webex, Cisco Jabber, Cisco RoomOS, Microsoft Teams, Zoom, Ribbon SBC
Responsibilities
Define global UC architecture, design and deploy enterprise-scale platforms, serve as senior technical escalation point, lead integration of cloud and on-prem systems, partner with network teams on infrastructure alignment, lead office build/refresh initiatives, develop features and user stories in Agile, enforce global UC standards, evaluate new technologies and lead rollouts, collaborate with AV/Security/Facilities teams, maintain architectural documentation
Seniority
Senior, hands-on IC
