Patient Services Specialist
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and customer service.
Role type
Patient Services Specialist
Builds
Patient appointment schedules, medical records, and financial transaction logs
Domain
Healthcare / Oncology Hematology
Required skills
Patient intake and registration, Appointment scheduling, Medical records management, Financial transaction processing, EMR documentation, HIPAA compliance
Preferred skills
Physician office experience, Associates degree
Technologies
EMR, Microsoft Office Suite
Responsibilities
Greet and check in patients, Schedule and manage patient appointments, Maintain and update patient charts in EMR, Collect and post patient payments, Coordinate physician requests and referrals, Respond to medical record requests
Seniority
Entry-level, hands-on IC