Patient Services Specialist
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and customer service.
Role type
Patient Services Specialist (Healthcare Operations)
Builds
Patient appointment schedules, accurate medical records, and processed financial transactions for oncology clinics.
Domain
Healthcare / Oncology
Required skills
Patient intake and registration, appointment scheduling, medical records management, financial transaction processing, EMR documentation, HIPAA compliance, data entry accuracy, customer service, multitasking, Microsoft Office proficiency
Preferred skills
Physician office experience, Associate's degree
Technologies
EMR systems, Microsoft Word, Excel, PowerPoint, Outlook, Fax servers
Responsibilities
Greet and check in patients, verify identity and demographics, collect payments and co-pays, schedule and manage physician appointments, maintain and update patient charts, process medical record requests, balance cash drawers, and ensure compliance with privacy regulations.
Seniority
Entry-level to Mid-level, hands-on IC