Patient Services Specialist
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and exceptional customer service.
Role type
Patient Services Specialist (Healthcare Administration)
Builds
Patient appointment schedules, accurate medical records, and processed financial transactions for oncology clinics.
Domain
Healthcare / Oncology
Required skills
Patient intake and registration, Appointment scheduling, Medical records management, Financial transaction processing, HIPAA compliance, EMR system proficiency
Preferred skills
Physician office experience, Associate's degree
Technologies
EMR, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Responsibilities
Greet and check in patients, verify identity and demographics, schedule and manage physician appointments, collect payments and post transactions, maintain and update patient charts, coordinate medical record requests, handle fax and document distribution, balance cash drawers and prepare daily closes.
Seniority
Entry-level to Junior