Lead Desk Clerk - Beavers Bend State Park
Core
Lead Desk Clerk serving as the public-facing customer service representative and supervisor for the front office at Beavers Bend State Park.
Role type
Lead Desk Clerk (Supervisory)
Builds
Guest check-in/out, reservations, equipment issuance, and front office operations for the park lodge/resort.
Domain
Tourism and Recreation
Deliverable
product features
Required skills
Customer service, telephone communication, reservation management, cash handling, credit card processing, basic supervision/training, office software proficiency, driving.
Preferred skills
None stated.
Responsibilities
Answer telephones and provide information about park facilities; coordinate with housekeeping and maintenance; process guest check-ins/outs and validate parking; post charges and close guest accounts; collect payments and process credit card vouchers; check in/out recreation equipment; assist with gift shop sales; prepare reports and correspondence; perform general housekeeping in public areas.
Seniority
Lead/Supervisory