Lead, Workforce Operations
Core
Lead the Workforce Operations team to deliver effective, responsive, and continuously improving workforce services across STEM College.
Role type
Senior IC people leader / operations manager
Builds
Workforce services and operational support for STEM College
Domain
Higher education / Human Resources / Operations
Required skills
People leadership, team management, service delivery, operational management, workforce planning, continuous improvement, data analysis, stakeholder management, change management, governance frameworks, policy interpretation, digital systems proficiency
Preferred skills
HR or workforce operations experience, higher education environment experience, process standardisation, automation
Technologies
Business systems, spreadsheets, databases, reporting tools
Responsibilities
Lead and develop the Workforce Operations team, manage competing priorities and workloads, drive continuous improvement in service delivery, establish and maintain governance frameworks, interpret data to inform decision-making, engage with senior stakeholders, apply relevant policies and procedures
Seniority
Senior, hands-on IC
