Program Operations Specialist
Core
Manage enrollment, scheduling, logistics, learner support, and operational reporting for large-scale learning and professional development programs.
Role type
Program Operations Specialist (Learning & Development)
Builds
Custom workplace learning programs for government agencies
Domain
Public sector / Government / Education
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
LMS administration, enrollment management, logistics coordination, stakeholder communication, report generation, Microsoft Office proficiency
Preferred skills
Experience with large-scale learning programs, process improvement, special project leadership
Responsibilities
Manage setup, maintenance, and content uploads for e-learning and Instructor-Led Training within the LMS; Conduct final quality assurance and readiness activities for courses; Manage end-to-end enrollment processes; Plan, schedule, and coordinate logistics for training sessions; Produce and distribute stakeholder reports on enrollment, attendance, and learning outcomes; Serve as the primary point of contact for training inquiries and learner support.
Seniority
Mid-level, hands-on IC
