Customer Analytics Analyst
Core
Empower data-driven strategic decision making by turning large data into actionable insights for multi-million-dollar loyalty and personalized customer marketing efforts.
Role type
Customer Analytics Analyst
Builds
Proprietary personalization function to improve infrastructure and individual audience targeting over 200 million consumers and households.
Domain
Restaurant industry + Customer Analytics / Marketing
Deliverable
Dashboards & analysis
Required skills
SQL, Python, R, Tableau, Power BI, Advanced Excel, Marketing analytics, Customer analytics, Test-and-learn methodologies, Incrementality measurement
Preferred skills
Snowflake database syntax, Automated dashboarding routines, Test & control group design, Multi-channel campaign engagement
Technologies
SQL, Python, R, Tableau, Power BI, Snowflake, Excel
Responsibilities
Develop and maintain customer performance reporting, dashboards, and automated analytics; Analyze customer, loyalty, offer, and transaction data to identify trends; Drive measurement and analysis of loyalty and personalization initiatives; Evaluate test-and-learn initiatives to assess campaign effectiveness; Communicate complex analytical findings through presentations and stakeholder-ready recommendations.
Seniority
Mid-level, hands-on IC
