Business Intelligence Engineer, Amazon Now
Core
Own the end-to-end data ecosystem for Customer Experience (CX) by building scalable ETL pipelines, automated dashboards, and self-service reporting frameworks to track metrics like conversion funnels, delivery experience, retention, and NPS.
Role type
Business Intelligence Engineer
Builds
Scalable ETL pipelines, automated dashboards, self-service reporting frameworks
Domain
E-commerce / Customer Experience
Deliverable
production ML models | dashboards & analysis
Required skills
SQL, Python scripting, data modeling, warehousing, ETL pipeline construction, statistical analysis (R, SAS, Matlab), data visualization (Tableau, Quicksight), NoSQL databases, Oracle, Redshift
Preferred skills
Advanced Excel (pivot tables, macros, VBA), AWS solutions (EC2, DynamoDB, S3), data mining, large-scale complex dataset handling
Technologies
Redshift, Oracle, NoSQL, Tableau, Quicksight, R, SAS, Matlab, Python, SQL, EC2, DynamoDB, S3
Responsibilities
Build scalable ETL pipelines, create automated dashboards, develop self-service reporting frameworks, partner cross-functionally to define success metrics, conduct deep-dive analyses on customer behavior, support A/B experimentation, build anomaly detection for CX degradation
Seniority
Mid-level, hands-on IC