Sales Order Processing Analyst
Core
Manage end-to-end sales order flow, ensuring timely and accurate processing, stock availability, and delivery schedules for customers.
Role type
Sales Order Processing Analyst
Builds
Order fulfillment and delivery schedules
Domain
Consumer goods / Supply chain operations
Deliverable
product features
Required skills
Sales order processing, SAP systems, order adjustments, cancellations, refunds, reporting and analysis, process optimization, compliance
Preferred skills
Microsoft Office, problem-solving, decision-making, stakeholder coordination
Responsibilities
Oversee all aspects of sales order processing; Ensure timely and accurate handling of sales orders in the system; Liaise with sales representatives, logistics, and local SOP market team to ensure stock availability and delivery schedules are met; Address customer inquiries and order related issues promptly and professionally; Manage order adjustments, cancellations, and refunds when necessary; Identify and implement improvements to streamline the order management process; Provide regular reporting and analysis on sales order metrics
Seniority
Mid-level, hands-on IC
