Territory Manager
Core
Develop client relationships and manage project responsibilities for automatic pedestrian door products and services.
Role type
Territory Manager (Sales & Project Management)
Builds
Automatic pedestrian door systems and related security services
Domain
Manufacturing, Installation, and Service of Access Control and Security Hardware
Deliverable
client delivery
Required skills
sales, project management, relationship building, communication, presentation, competitive quotation formulation, customer satisfaction management, pre-selling to architects, ANSI standards knowledge, AAADM certification knowledge
Preferred skills
Bachelor's degree, living in Greater Phoenix, AZ area
Technologies
Salesforce
Responsibilities
Meet with assigned client accounts to ensure satisfaction and resolve escalated issues; evaluate client needs and propose solutions; serve as a single point of contact and coordinate client service teams; identify cross-selling or upselling opportunities; develop relationships with key decision makers, property managers, hospitals, contractors, glaziers, hardware suppliers, and owners; formulate competitive quotations to manage risk and ensure target margins; work in custom bid module in Salesforce to generate quotes and manage customer base; schedule equipment delivery and installation with branch personnel; secure payment terms with the credit department; maintain post-sale customer satisfaction; submit weekly reports and participate in digital calls; pre-sell products to architects through planning stage documents; educate architects and specification writers on products.
Seniority
Mid-Senior level (6+ years experience)