Head of E-Commerce (12 Month FTC)
Core
Define and lead Dyson's e-commerce strategy across GB&I, owning performance, shaping the experience, and unlocking growth across D2C, marketplaces, and refurbished channels.
Role type
Head of E-Commerce (Strategy & Operations)
Builds
Direct-to-consumer sales, online shopping experiences, and cross-functional commercial delivery
Domain
Premium branded retail / Digital commerce
Deliverable
product features
Required skills
E-commerce strategy, D2C growth, traffic acquisition, operational excellence, team leadership, business planning, data-led decision making, commercial acumen
Preferred skills
Premium retail experience, entrepreneurial mindset, cross-functional influence
Technologies
None explicitly stated
Responsibilities
Set vision for e-commerce sales and experience; Own and outperform monthly and annual targets; Shape traffic acquisition strategy; Build long-term growth plans; Drive performance across all e-commerce channels; Ensure operational excellence across site development and fulfilment; Lead cross-functional alignment; Build and develop a high-performing team; Own business planning and forecasting; Continuously improve performance through innovation and experimentation