Senior Technical Enablement Specialist – MuleSoft & Tableau
Core
Architect and deliver high-impact technical education and workshops to empower enterprise customers to master and scale Salesforce technologies (MuleSoft, Tableau, etc.).
Role type
Senior Technical Enablement Specialist (Customer Education)
Builds
Scaled 1:Many customer enablement programs, immersive technical workshops, and strategic adoption roadmaps for enterprise clients.
Domain
SaaS / CRM / Enterprise Software / Technical Education
Deliverable
client delivery
Required skills
Technical enablement, solution architecture, public speaking, workshop facilitation, virtual/in-person training, live technical demonstrations, debugging, executive communication, adult learning methodologies
Preferred skills
Salesforce ecosystem expertise (Data Cloud, Agentforce, MuleSoft, Tableau), Solutions Engineer background, Salesforce certifications, change management, user adoption initiatives
Technologies
MuleSoft, Tableau, Data Cloud, Agentforce, Data360, Salesforce Platform, Marketing Cloud, Zoom, WebEx
Responsibilities
Lead elite 1:Many customer enablement programs including immersive technical workshops and multi-day instructor-led courses; Partner directly with Signature, Premier, and Standard Success Plan customers to deliver best practices and tailored adoption roadmaps; Represent Salesforce as a premier speaker at major industry conferences and flagship customer events; Collaborate cross-functionally with Content Engineering, Customer Success, and Product Management teams to innovate learning offerings.
