Solution Architect/Senior Solution Architect - Data 360
Core
Strategic advisor and platform expert for Data 360, leading workstreams for complex enterprise customers in the PACE industries (Product, Automotive, Consumer, Energy) to drive AI and agentic delivery outcomes.
Role type
Senior Solution Architect (Data & AI)
Builds
Comprehensive Data 360 solutions and agentic AI implementations for enterprise clients
Domain
Enterprise CRM, Data Management, AI/Agentic Workflows
Deliverable
production ML models | product features
Required skills
Data 360 configuration and customization, system architecture landscape definition, discovery session leadership, business requirements definition, user story writing, system and functional design, process flow diagramming, UML, sequence diagrams, stakeholder presentation, complex problem resolution, risk management, program vision driving
Preferred skills
Agile delivery, customer/partner success story leadership, Salesforce certifications, consulting experience
Technologies
Data 360, Salesforce platform, AI toolchains (Claude, Cursor, Elements Cloud)
Responsibilities
Serve as a trusted strategic advisor for PACE industry clients leveraging Data 360 expertise; guide customers in deploying emerging AI technologies; lead discovery sessions and define business requirements; design comprehensive system and functional solutions; present strategies to C-suite and technical stakeholders; manage customer expectations and negotiate complex solutions; identify and resolve root causes of project obstacles.
Seniority
Senior, hands-on IC with strategic advisory
