Engagement Delivery Director- HLS- Health & Life Sciences
Core
Lead complex Professional Services engagements (advisory and implementation) for Health & Life Sciences customers to drive value realization, governance, and adoption of Salesforce technologies.
Role type
Senior IC Engagement Delivery Director
Builds
Strategic delivery roadmaps, operational plans, and value realization outcomes for enterprise clients
Domain
Health & Life Sciences / Salesforce Professional Services
Required skills
Enterprise program management, Salesforce platform implementation, executive stakeholder management, risk mitigation, P&L impact analysis, team leadership, strategic roadmap development
Preferred skills
Health Life Sciences industry experience, AI integration in project execution, negotiation and conflict management, workshop facilitation
Technologies
Salesforce Platform, Third-Party AI Products, Agentforce
Responsibilities
Partner with executive decision-makers to deliver business value; drive engagement strategy leveraging multi-cloud agentic platform; manage planning, staffing, and financials for large programs; coach and lead Professional Services teams; anticipate and mitigate program risks; build strategic client partnerships; conduct data-driven conversations on budget and timelines.
Seniority
Senior, hands-on IC with strategic oversight
