Human Centered Change Manager
Core
Strategic advisor partnering with customers to optimize platform value realization through human-centric change strategies for Salesforce AI implementations.
Role type
Manager, Human-Centered Change Management
Builds
Change strategies, training programs, and adoption frameworks for Salesforce Agentforce and platform implementations.
Domain
SaaS / Customer Success / AI / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Change management strategy, Instructional Design, stakeholder alignment, team coaching, AI-enabled delivery practices, cross-functional collaboration
Preferred skills
Salesforce platform experience, UI/UX design alignment, agentic delivery mindset
Technologies
Salesforce, Agentforce, Gemini, Notebook LM, Claude
Responsibilities
Develop and execute comprehensive change management strategies aligned with organizational goals; analyze human impact of technological changes; foster team dynamics and secure buy-in for change objectives; lead change management and enablement activities; design tailored training programs for stakeholders; provide oversight, coaching, and mentoring to project team members; facilitate integration of change management processes into Salesforce projects.
Seniority
Manager, strategic advisor with hands-on execution
