Senior Director, Business Operations
Core
Lead the transformation of the New Product Introduction (NPI) process and M&A integration strategy for acquired businesses within the Product & Pricing Operations organization.
Role type
Senior Director, Product & Pricing Operations
Builds
Scalable product launch systems, integrated operational workflows for acquired companies, and executive governance frameworks.
Domain
Enterprise SaaS / Cloud Software / Product Operations
Deliverable
product features
Required skills
Cross-functional transformation leadership, M&A integration (product suites/pricing/workflows), NPI process optimization, executive governance design, enterprise pricing structures, change management, data-driven decision-making, Salesforce CRM/CPQ/Billing expertise
Preferred skills
MBA, Master's degree
Technologies
Salesforce CRM, CPQ, Billing
Responsibilities
Transform the New Product Introduction (NPI) process and underlying systems; Lead M&A integration of product suites and pricing methodologies; Establish executive-level governance frameworks and launch readiness councils; Define and optimize key product operations performance metrics; Lead, build, and mentor a high-performing team of product and pricing operations professionals; Drive comprehensive change management plans for cross-functional adoption
Seniority
Senior Director, strategic leadership & team building
