Credit & Collections Analyst
Core
Handles customer inquiries regarding billing and collections, manages assigned collections portfolios, and supports cash application activities.
Role type
Credit & Collections Analyst
Builds
Post-sales services related to billing and collections
Domain
Finance / Customer Success
Deliverable
client delivery
Required skills
Invoice management, payment terms negotiation, account cancellation handling, collections communication, cash application, reporting, MS Excel (Intermediate+)
Preferred skills
Workday, Salesforce, 2-3 years customer-facing experience
Responsibilities
Investigate and respond to customer inquiries on invoicing and contract management; initiate collections communications to ensure timely payment; assist with month-end cash application; support manager with AR management and write-offs; lead cross-functional global projects.
Seniority
Individual Contributor