Senior Success Architect, French/German/Italian-Speaking
Core
Lead end-to-end onboarding, implementation, and adoption of the Agentic Marketing Platform (Qualified) and AI SDR Agent (Piper) for European customers.
Role type
Senior Success Architect (Customer Success)
Builds
Agentic Marketing Platform and AI SDR Agent solutions
Domain
SaaS / AI / Marketing Automation
Deliverable
production ML models | product features
Required skills
Customer success implementation, solutions consulting, Salesforce CRM, marketing automation, HTML, CSS, JavaScript, strategic business reviews, pipeline analysis
Preferred skills
Salesforce Admin certification, AI-driven go-to-market platforms, high-growth software environment experience
Technologies
Qualified, Piper, Salesforce, HTML, CSS, JavaScript
Responsibilities
Lead customers through onboarding and implementation within 30–60 day go-live windows; Architect solutions integrating Qualified with Salesforce and GTM systems; Act as trusted advisor driving renewals and expansion; Partner cross-functionally to bring customer feedback into the platform
Seniority
Senior, hands-on IC
