Senior Success Architect, French/German/Italian-Speaking
Core
Lead end-to-end onboarding, implementation, and adoption of the Agentic Marketing Platform (Qualified) and AI SDR Agent (Piper) for European customers.
Role type
Senior Success Architect (IC)
Builds
Customer implementations of AI-driven marketing and sales automation solutions
Domain
SaaS / AI / Marketing Automation / CRM
Deliverable
production ML models
Required skills
Customer success management, solution architecture, Salesforce CRM, marketing automation, HTML/CSS/JavaScript, strategic business reviews, data analysis
Preferred skills
Salesforce Admin certification, AI-driven go-to-market platforms, high-growth software environment experience
Technologies
Salesforce, Qualified, Piper, HTML, CSS, JavaScript
Responsibilities
Lead customers through onboarding and implementation within 30–60 days; Architect solutions integrating Qualified with external systems; Act as trusted advisor for renewals and expansion; Partner cross-functionally to improve platform outcomes
Seniority
Senior, hands-on IC