Senior Director, Architecture & Innovation - CBS
Core
Lead a multi-layered organization of Core Technical and Enterprise Architecture leaders to help customers make architectural choices as AI reshapes data, applications, and work.
Role type
Senior Director, Architecture & Innovation
Builds
Architectural patterns, field guidance, and repeatable approaches for the CBS organization
Domain
Enterprise Software / AI / CRM
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Executive presence, strategic vision, team leadership, cross-functional collaboration, customer advisory, technical strategy, innovation management
Preferred skills
Experience with agentic AI, data governance, security, and platform strategy
Technologies
Salesforce Agentforce, AI, CRM platforms
Responsibilities
Lead and scale an exceptional architecture organization; Create the architectural point of view for customers; Lead the most important customer conversations with C-suite executives; Make customers builder-ready by defining target architecture and guardrails; Be an exceptional cross-functional partner to Sales, Solutions, and Engineering; Amplify the work of the team by making exceptional work visible and reusable
Seniority
Senior Director, executive-level leadership
