CareerPlan

Product Marketing IT Service Director

Washington - Seattle, USFull-time$164k–$262k2026-10-30 → 2026-11-12

Core

Director of Product Marketing driving vision, messaging, and awareness for IT & HR Service Management solutions at Salesforce.

Role type

Director of Product Marketing

Builds

Product messaging, go-to-market programs, sales enablement, and thought leadership content for IT Service Management solutions.

Domain

IT Service Management / HR Service Management / SaaS

Deliverable

product features

Required skills

Product positioning & messaging, strategy & segmentation, customer & competitive intelligence, cross-functional alignment, executive presentation, scalable program building, data analytics for marketing metrics.

Preferred skills

Salesforce products experience, IT Service Management platforms experience, project leadership in ambiguity.

Responsibilities

Partner with sales to develop content and enablement programs; define differentiated narrative and value props; translate marketing initiatives into actionable programs; drive thought leadership content creation; operationalize internal and external marketing communications; develop repeatable sales training processes; partner with product teams to shape product investments; lead product launch plans and sales training materials; deliver presentations to all audiences.

Seniority

Director, strategic leadership & cross-functional alignment