Specialist Solution Engineer (Marketing Cloud)

## Job Title Specialist Solution Engineer (Marketing Cloud) ## Job Category Sales ## About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce. ## The Team The Solution Engineer team is a gathering of innovative experts leading the digital industry. This team supports companies in elevating digital transformation to a new level. Solution Engineers work with customers, sales teams, and professional services teams to provide solutions that enable innovation. The organization is involved in sales, marketing, service, and product development, providing solutions across the customer lifecycle. This position is ideal for those who want to challenge digital challenges and thrive in a fast-paced environment. ## Responsibilities - Communicate the technical and business value of Salesforce to customers - Lead enterprises with commerce and marketing expertise - Conduct custom demonstrations based on client requirements - Communicate the benefits and strengths of Salesforce solutions to potential customers - Provide presentations for executives and frontline teams - Support sales in developing target account sales strategies, proposals, and RFI/RFP responses - Stay up-to-date with industry and technology trends - Clearly and concisely explain market requirements and needs to R&D and marketing organizations - Communicate with external vendors to develop solutions - Build a partner ecosystem ## Requirements - Native level Japanese and basic level English - 3+ years of experience in pre-sales, marketing, operations, development, or technical consulting - Excellent verbal and written communication skills - Ability to manage multiple projects simultaneously - Strong analytical and problem-solving skills - Goal-oriented thinker - Ability to work as part of a team - Willingness to take on new areas actively ## Nice to Have - Knowledge and experience in digital marketing - Knowledge of Salesforce products, particularly Marketing Cloud - Experience presenting sales presentations to executives - Success in pre-sales/technical consulting roles - Experience facilitating workshops with multiple participants - Project leadership experience including cross-departmental team members - Experience with JavaScript, HTML, CSS, and APIs ## Your Impact Solution Engineers play a crucial role in supporting the growing Salesforce team. Using their unique skill set of analysis, structuring, negotiation, and problem-solving, they unravel complex problems and provide innovative solutions, significantly impacting strategic new business acquisition. Additionally, Solution Engineers strengthen relationships with both new prospects and existing customers as part of business processes, supporting growth. ## Benefits Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! ## Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. ## Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. ## Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.