Senior Qualified Success Architect
Core
Own the successful implementation and adoption of the Agentic Marketing Platform and AI SDR Agent (Piper) for new and existing customers to transform sales and marketing processes.
Role type
Senior Qualified Success Architect (IC)
Builds
Scalable inbound pipeline generation strategies and AI-powered buyer engagement experiences
Domain
SaaS / AI / Marketing Automation / CRM
Deliverable
production ML models | product features
Required skills
Salesforce CRM expertise, marketing automation systems knowledge, web/scripting technologies (HTML, CSS, JavaScript), solution architecture, data modeling, integrations, governance, strategic business reviews, customer enablement, pipeline analysis
Preferred skills
AI-driven go-to-market innovation, conversational marketing strategies, SaaS application experience
Technologies
Salesforce, marketing automation platforms, web technologies (HTML, CSS, JavaScript), AI SDR agents
Responsibilities
Lead customer onboarding and implementation of the Agentic Marketing Platform; Partner with stakeholders to design inbound pipeline strategies; Architect solutions integrating with Salesforce and GTM systems; Guide configuration of AI-powered engagement experiences; Translate business objectives into technical solution designs; Consult on data models and operational best practices; Drive customer enablement on agentic marketing strategies; Analyze engagement and conversion performance; Conduct Executive Strategic Business Reviews; Partner cross-functionally to influence platform innovation; Act as a trusted advisor for lifecycle success; Support expansion and renewal conversations; Stay at the forefront of AI-driven innovation.
Seniority
Senior, hands-on IC