Manager, Technical Consulting
Core
Manage, train, and mentor a team of Technical Consultants to deliver configured Salesforce Industry Cloud solutions and complex business processes for enterprise customers.
Role type
Senior Manager, Technical Consulting (People Management + Technical Escalation)
Builds
Configured Salesforce Industry Cloud solutions, web/mobile apps, and complex business processes for enterprise clients
Domain
SaaS / CRM / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Industry Cloud, Apex, LWC, JavaScript, HTML/CSS, REST/SOAP APIs, Agile/Scrum, Team Leadership, Technical Mentoring, Solution Architecture
Preferred skills
Salesforce Platform Developer I Certification, Agile SCRUM Master, Vlocity suite, Insurance/Health/Telecom domain expertise
Technologies
Salesforce.com, Apex, Visualforce, Lightning, AngularJS, Java, AWS, ETL tools
Responsibilities
Lead and mentor Technical Consultants to implement Solution Architect designs; Escalate technical issues for the team; Balance 50% direct technical delivery with team management; Ensure efficient onboarding and ongoing training for consultants; Collaborate with Delivery Managers and Salesforce University.
Seniority
Manager, 10+ years experience, 10+ direct reports