Senior Director, Global Migration Delivery
Core
Senior leader responsible for transforming complex digital migrations into measurable business value for strategic enterprise customers, acting as a bridge between internal Product/Engineering and customer leadership.
Role type
Senior Director, Global Migration Delivery
Builds
Large-scale enterprise cloud migrations (Sales Cloud, Marketing Cloud, Tableau, Data 360) using AI-driven automation and standardized playbooks.
Domain
SaaS Customer Success / Enterprise Cloud Migration
Deliverable
client delivery
Required skills
Executive stakeholder management, global technical team leadership, cloud migration strategy, AI tool orchestration, risk de-escalation, business value alignment
Preferred skills
High-compliance enterprise experience, Platform App Builder/Data 360 Specialist certifications, Global Delivery Center (GDC) model experience
Technologies
Salesforce (Sales Cloud, Marketing Cloud, Tableau, Data 360), Apex, Flows, AI Agents
Responsibilities
Serve as single point of executive accountability for migration engagements; coordinate global delivery resources and oversee migration lifecycle; align business and technical stakeholders; manage major incidents and technical roadblocks; drive adoption of internal AI automation tools.
Seniority
Senior Director, hands-on IC with strategic oversight