Salesforce Field Service Architect
Core
Architect and deliver complex Salesforce Field Service solutions, integrating scalable AI/LLM capabilities to solve business challenges for customers in verticals like Telecom, Utilities, and Manufacturing.
Role type
Senior IC Salesforce Field Service Architect (AI/LLM integration)
Builds
Custom Salesforce Field Service implementations with embedded predictive and generative AI agents
Domain
SaaS CRM, Field Service Management, Enterprise AI
Deliverable
production ML models | product features
Required skills
Salesforce Field Service Platform expertise, Apex/Visualforce, Lightning, API integration, system architecture design, LLM/Agentic AI integration, data migration, release management, SAML/OAuth authentication
Preferred skills
Experience with Cursor/Claude developer assistants, pre-sales POC development, large-scale web system design
Technologies
Salesforce (Sales, Service, Marketing, Community Clouds), Apex, Visualforce, Lightning, ETL tools, CPQ, Claude, Cursor
Responsibilities
Collaborate with stakeholders to define requirements and manage expectations; Design and integrate scalable AI solutions within Salesforce environments; Lead technical design sessions and document solutions; Translate business requirements into well-architected Salesforce solutions; Oversee project governance and code reviews; Manage technical delivery of custom development and integrations; Conduct pre-sales discovery and POC development; Travel to client sites for projects
Seniority
Senior, hands-on IC with strategic oversight
