Solutions Immersion Solution Engineer
Core
Design and deliver immersive, interactive workshops and hands-on training sessions to drive customer adoption of Salesforce AI and platform capabilities across Specialist Clouds in ANZ.
Role type
Customer-facing solution immersion engineer (workshop facilitation & content design)
Builds
Interactive learning experiences, demo orgs, and workshop programs for Salesforce AI adoption
Domain
CRM / AI / Customer Success
Deliverable
product features
Required skills
Facilitation and presentation, Salesforce product domain expertise, Content creation and design, Cross-functional collaboration, Strategic thinking, Program management
Preferred skills
Experience in solution consulting or hands-on SE roles, Familiarity with Salesforce AI capabilities, Sydney/Melbourne based
Technologies
Salesforce platform, Salesforce AI (Agentforce)
Responsibilities
Coordinate and orchestrate visionary customer workshops and hands-on training sessions, Design and facilitate Discovery & Strategy workshops, Manage and standardise content and demo orgs, Create compelling interactive experiences for consumption workshops, Maintain a central repository and calendar of training programs, Build and maintain a workshop impact dashboard
Seniority
Mid-level, hands-on IC