Associate Solutions Engineer
Core
Associate Solutions Engineer guiding customers through onboarding, integrations, and architecture reviews for an AI roleplay simulator platform.
Role type
Associate Solutions Engineer (SaaS)
Builds
AI-powered conversational roleplay platform for experiential learning
Domain
EdTech / AI / SaaS
Deliverable
client delivery
Required skills
Solutions Engineering, Technical Account Management, SaaS implementation, API integration, SSO, basic scripting (Python, JS), debugging, RFP support, security reviews
Preferred skills
LMS integrations, SQL, prompt engineering
Responsibilities
Guide customers through onboarding and integrations, support architecture reviews, tackle RFPs and security reviews, handle support tickets, translate customer needs into product insights
Seniority
Associate, hands-on IC
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