Patient Service Representative - Mercy Clinic Centerton
Core
Primary point of contact for patients and visitors managing front-desk operations, financial responsibility communication, and payment collection.
Role type
Front-desk patient service representative
Builds
Patient financial workflows and front-desk operations
Domain
Healthcare / Patient Services
Deliverable
client delivery
Required skills
Patient financial responsibility communication, payment collection, front-desk operations management, documentation of financial conversations
Preferred skills
Proficiency in Advance Patient Services Representative competencies
Responsibilities
Manage front-desk operations and workflows, communicate patient financial responsibility, request and collect payment, explain payment options and assistance resources, document financial conversations and outcomes
Seniority
Entry-level, individual contributor